Pacing Ourselves for the Long Journey Ahead

Dear Friends,

Once upon a time I was a runner. After several years of false starts, I decided to complete the New York City Marathon the Fall before my 30th birthday. 

I learned through the process that you had to submit everything to it—your mental, emotional, nutritional, physical, time, sleep, all of it—to train your body to conquer 26.2 miles safely. 

I finished the NYC Marathon in just over 6 hours and 30 minutes in 2014. We had a headwind the whole day. I woke up before dawn and crossed the finish line after dark, when they were starting to break down parts of the course, etc. I still contend that more amazing than finishing the 26.2 miles was the fact that I had crossed, on foot, from Staten Island, across Brooklyn, Queens, Manhattan, and into the Bronx (and that was only mile 20!). 

I learned lessons while striving to reach that goal that are guiding me today, just over five years later, in this crisis moment that feels very similar to endurance and long-distance training. This moment requires more than all we can give, and then even more than that. Here are some lessons I learned and tested during the five months training that I find myself leaning on again today. 

  1. Trust your training. We can’t predict what the weather will be come race day, but hopefully we’ve trained through some of the elements before. Remember the lessons of past austere moments and use them now. Remember the community who held you in previous moments of grief—call on them. Remember what brought you joy and hope and creativity—make room for it, even and especially now. 
  2. Start out strong, but not fast. Sometimes adrenaline tricks us into believing we have more “fuel” in the tank than we do. Folks who start out with record time for the first few miles will undoubtedly hit “The Wall” faster and harder. This is the tortoise and hare theory. The tortoise measured his exertion and was able to finish the race strong (note: this process also ensures a faster recovery!). Folks who immediately went virtual with the bulk of their programming—is this a long term strategy? Can we pause and strategize toward sustainability, now that we know we’re in this for the long haul? 
  3. Have a personal cheer squad. Starting mile 7, I had someone meet me to give me a snack (refueling my tank!) every three miles until the end of the race. Some even ran with me. The marathon is an individual race, yes, and also a collective one. Your community can propel you forward, as my cheer squad helped me cope with mounting exhaustion and pain. 

There’s more of course, but I hope you get a sense of how I’m trusting my own training, calling on my community, and embracing the tortoise side of myself. It’s the only way I can avoid hitting “The Wall”—the inevitable moment when, during a marathon, physical and mental capacity breaks down. Though all I want from life, especially now, is to be a hare, I need to be more careful with my energy and resources when so many groups, family, friends might depend pon me more than usual. 

That, and obsessing over my vegetable garden on a daily basis, are helping me navigate for now. 🙂 

Tell me, what are some of your techniques you’re leaning on more these days? What training are you trusting? 

In solidarity,


Arts & Culture for ALL

DEAR FRIENDS,     

It’s Black History Month, so I’m going to take up some space. For the Black culture. 

Last year Renée Watson, founder and volunteer (read: unpaid) Executive Director of i, too, arts collective and I had what was to be our last business call. Before our conversation devolved into the gasps and giggles of the mid-season finale of Grey’s Anatomy as a conversation with someone who has become a true friend of yours does, I took a moment to celebrate. The collective was dissolving, and moving out of the Langston Hughes house in East Harlem, and we were sad, but also, I wanted Renée to understand what incredible work she had truly embarked on.

What was a privately-owned space known as the last residence of our bard Langston Hughes was given to us, the public, because of Renée’s tireless work, visioning, and daring to move with steadfast conviction against what we might call conventional wisdom. We have no idea of its next life, if we’ll be able to gather around the mantle, piano, or typewriter again, or hold our hands along the same balustrade that Hughes must have held as he retired after a night of hosting artists and writers in his parlor. 

But Renée gave us this gift. Shared experiences. Community. This contemporary moment in the house. No matter what history has in store for the space, she was the instigator who brought Hughes’s legacy into the 21st century; brought it alive in a way that the public could hold and put our arms around. 

For the hundreds of us, the generations, that were able to walk through the doors, we were loved in that space. Truly, we knew that we were in a special place. Once, at a Gala, I met a woman who had flown  from Texas with her ball gown so that she could know what we had such quick, neighborly access to! 

At the Langston Hughes House, because Renée believed, we were seen. We had stories and a platform. Under her direction, and with the support of the community that formed around her, the space brought Langston, literature, literary excellence, Black artistic contributions, and quite honestly one of the strongest senses of community I had ever witnessed into the public consciousness. The board, the staff, the volunteers—they are who I think of now when I continue to think of what it means to care for culture.

I often speak about the work of other organizations like i, too, arts collective—the small community-based Black arts institutions that strive day after day to produce programming for their constituents. In these conversations at tables and in conference rooms and funding pitches, I hear statements like, “We can’t save them all” as a gesture towards conflation, towards some type of thinning out of any perceived redundancy. Questions like: “Do we need another group that does X?” or “Can’t they just join/merge with this other group doing the same work?” 

How swiftly white supremacy inserts itself.

A small story to get us home to my point for this Black History Month message: within a few years, the same period in which the radius my late father could travel comfortably was getting smaller and smaller, my hometown of Columbia, SC consolidated its grocery stores on our (Black) side of town and retail stores moved 10 miles north and east, or down towards the city limits (You can imagine the non-existent cultural offerings in this area, and the bustling cultural district just beyond the horizon). I think about this methodical stripping of a community that happens and its after effects. These days, when we talk about food justice and food insecurity and food deserts, we argue that every person should have a right to convenient and affordable access to healthy food. No question. Philanthropy gets to swoop in to correct capitalism, so it goes.

It’s with this same conviction I continue to ask: What if we moved, in concert, against cultural deserts?

If every place had centers of artistic and cultural offerings so that we could reach out, from whatever dwelling or neighborhood we find ourselves, and find within relative proximity: art, representative cultural offerings, community. A different and significant nourishment. Then I ask, in my refrain, what if those spaces thrived?

Of course I’m asking for maybe the exact antithesis of the “We can’t save everyone/every organization” mindset. I’m especially asking this question under the threat of the whims and capitalistic violence of white supremacy. At times it seems like a fruitless endeavour. Like, if we focused our energy on fewer groups, the bigger field might improve? I get it in a practical sense, but, why do we fight the impracticality of white supremacy with practicality? Maybe I’m just more interested in building bigger and stronger boats…with rafts & life preservers for all of us.

This month we are highlighting but a few Black arts organizations “worthy of saving” in our Impact Report for 2019, but we encourage you to find your own Langston Hughes House, and ask what if a community formed here? What if we invested resources here? Bring your community to its steps and ask: What do you need? What can we do? If we wait to be asked, it might be too late.

Here’s a list of groups that have come across our desk since we started Black Art Futures Fund in 2017. We very much want them—and the ones we’ve yet to learn about—with us in the future. 

In solidarity,

Starting with Why

Dear Friends,

While I look to January as the start of a new year and a time for intention-setting, I am reminded that the start of the year is also a great chance to tell again the stories of why we choose the work we do.

Recently, over coffee with Ken May, the former Executive Director of the SC Arts Commission, I had the opportunity to say it plain: My personal mission, at its core across projects, is first in service to the preservation and sustainability of Black arts and culture, both artists and orgs. I gestured with my hands a core, as though cradling my mission like a cup. Pulling my hands wider apart I said, then: small arts organizations of color. Pulling my hands wider still, I concluded, and finally: small arts & culture at large.

I had embodied the idea of the Golden Circle, Simon Sinek’s framework for his approach to leadership. Here’s an image: 

The WHY: our raison d’etre

The HOW: value proposition; differentiation of services from others

The WHAT: products/larger industry

Many leaders often start outside with WHAT, the visible aspects of running a business or an organization, then go in towards the core, the gravitational pull of the center.

Simon argues/advocates that we go from center out. Start with why. Then, he says, “The WHY [can be] offered as the reason to [invest/get involved] and the WHAT serves as the tangible proof of that belief.”

When I think about the initiatives I’ve launched, they are largely vehicles to move resources (human, financial, intellectual, volunteer) to Black arts organizations and their artists. This year, I’m exploring what other resources—

Land & Housing?             Employment?             Technology?

can I move towards the WHY of it all?

Just last month we went to bed on 2019 hopeful for what a new year would bring us and woke up on the precipice of another unending conflict in the Middle East, a tough and long election year, and fires burning in the distance, creating an impact that will reverberate for generations.

I don’t have an answer for any of that, except an even larger internal imperative to urge us all to continue to hold and believe that art (and here I am specifically arguing for Black art) remain a part of the future we all fight for.

What would it mean to journey through all of this and leave the beauty—the stories and storytellers—behind us?

In solidarity,


2019: Deep Listening, Intentional Building

Dear Friends,

In June, I decided to take my own advice. For years, I’d hear Red Olive Clients and Black Art Futures Fund (BAFF) grantees speak about capacity and their organizational limitations. I’d say something to the effect of, “You don’t have to do it alone,” and we’d explore ways to invite support to help them achieve their mission-based programs and fundraising goals.

But what would that look like in my own everyday practice?

I tested what it would mean to invest in team DéLana R.A. Dameron (Red Olive & BAFF) in order to grow & work with more organizations who need support most.

Here was my hypothesis: adding team members could change the way I (now we) work for the better. It turns out—the changes would be exponential.

Part of my work as a consultant, and even with BAFF grantee learning calls, is deep listening for the “real problem.” Often there is a stated need (“we need to raise more money!”) but, with a little digging, we uncover the deeper need (“we need more people who think like fundraisers on our team”). For myself, that inquiry was similar: I needed to streamline the processes for BAFF in order to raise more funds to grant to small Black arts organizations, and I needed to figure out a way that I could better address or support the real needs of my clients. That meant that I needed more folks who thought like fundraisers and exceptional arts administrators on my team. This year we welcomed seven Advisory Board members to the Black Art Futures Fund team, and already their contribution and energy has allowed us to skyrocket more than halfway towards our ambitious $50,000 Cycle III goal.

As someone whose work experience started in the educational space, I lean towards mentorship. I brought on several team members for project-based and long-term support. In total, six women worked with me to support small arts in the second half of 2019! What was most exciting is that half of them had not thought about arts administration or fundraising as a work thing they could do, let alone something that, if done with the organizations we so love, could be work that could bring them so much joy.

Being a team that is distributed across projects (Red Olive & BAFF) and states (New York City, South Carolina, Virginia) meant thinking differently about work. It also meant thinking differently about the ways we can support our organizations.

We listened more deeply and heard the “capacity” need rise up, and began to test the idea of what it might mean to lend capacity to an arts organization in the areas of fundraising and development, especially when an organization is going through a deep transition. We began working with two clients as their Interim Development Agency, managing their grant proposal and reporting portfolio, executing cultivation events, and supporting their end of year fundraising efforts.

I continue to look for more ways to leverage our growing knowledge base for arts administration, especially in developing and employing arts fundraisers of color in 2020 and beyond. Thanks for journeying with us, and I hope we can continue to build together for the artistic future we all need, especially now.

In solidarity,


Small Ship, Big Sails: Asset-based Storytelling

Dear Friends,

We’re here. The end of 2019 is upon us. While we at Red Olive are working with almost 15 groups across the country to tell their organization’s story in order to garner financial support for the arts & culture we so love, I want to take this moment to hold space for the administrators who make it all possible. Make the work seen. 

Because Red Olive’s mission is to be a critical fundraising expert firm to small arts & culture organizations, it never ceases to fascinate me the lengths to which the administrators—interim & permanent executive directors, the editors-in-chief, the all-volunteer staff with no official title or compensations, the board members who step in during times of critical transition, etc—put the needs of artists before their own. 

But shouldn’t art be the focus & get the bulk of the resources? Yes, and—. I think this question & positioning is a by-product of a dated philanthropic investment philosophy whose mathematical evaluation for a “successful” (read: “worth funding”) organization was one that did not spend more than 20% on administrative or “overhead” costs. So we’re trained into this mode of thinking that one must deny the self (or the armature on which good art is made!) in order that the art shines through. Imagine that. 

Last week I had the chance to view the HBO documentary The Apollo at a friend’s house. Present in the screening room were three generations of diverse folk. & maybe all of us were arts administrators in our own way: theater, visual arts, literature, communications specialists and editors, executive directors, producers, & then me. We bopped to the archival music. We cried. We smiled. We shared in critical community & space-holding after, well into the night. 

Of the Apollo Theater’s importance, Patti LaBelle said, it was a place that made artists feel like they were worth it, “not because we weren’t worth it, but because we weren’t allowed to be worth it [before the Apollo].” (emphasis mine) That stayed with me. From multiple entry points, it’s how I come to the work of Red Olive, of Black Art Futures Fund.

Also last week, with that statement echoing in my ear, I asked an unpaid arts administrator in our 1:1 coaching call what it would look like if they had adjusted the budget to include both the stated raises for artistic contributors, and maybe a stipend, at least, for the other folks like herself who make all of this possible: the creation of a space that made writers feel like they were allowed to be worth it. The call went silent for some time as she sat with it. While it was considered what it meant—to be allowed to feel like the unseen efforts of the administrators are worth investment, a budget line, a fundraising effort. 

One of the other pieces from The Apollo that stuck with us—all 3 generations—was that we had no idea that there was a time for which The Apollo went dark. Closed its doors. After a few false starts and short ownership, it went from a for-profit entertainment venue, to the space that is closer to being what we know today. But the message: our spaces we love and need so much could close. & what would it look like if we took care of them? 

What a world we could live in then! If the orgs we love remain sufficiently resourced, then the art we so care about can, too, be sufficiently resourced & nurtured & brought forth for generations to come. 

Our artistic futures are worth that investment & dreaming. 

In solidarity,


Finding Solice in Local

Dear Friends, 

Last September, when my father died, I had been in South Carolina for two months and stayed for a third month to be with my mother and continue to tend to his affairs. He had died two weeks before my 5th wedding anniversary, and by the time we got around to that my husband and I were too exhausted and paralyzed by decision fatigue to know how to mark the occasion. 

Once a ritual when I lived in Columbia, I grabbed a Free Times circular—Columbia, SC’s local newspaper of arts + culture happenings—and almost instantly we had an itinerary: Rosewood Arts + Music Festival, Palmetto Peanut Boil, Soda City Market, and, later that night, the season opener of the SC Philharmonic, a presentation of Dazzling Debussy, which as a flautist I especially enjoyed. 

From my 11 years in NYC, I admit, it was the first time that I had seen my city differently, taken seriously the potential of my hometown local arts scene, its possibilities. I still sometimes marvel about the ease with which I cracked open a briny, earthy peanut shell to reveal to my husband its rich delicacy, and then hummed along to Debussy’s masterworks in the acoustic halls of the Koger Center. 

When I returned to South Carolina this past September (as I do now, monthly) to mark the occasion of a year without my father, I turned again to the Free Times for solace, maybe distraction, community. I discovered this time a whole new world: The Color of Music festival, a Black classical music festival at Allen University, a historically Black university in town. In addition to hearing the ‘traditional’ Western operatic standards, we were invited to tune in a little deeper to Black traditions in the operatic mode, our heads nodding in unison as the soloist, Laquita Mitchell, tapped her feet and lifted her eyes to the heavens for the Negro Spirituals that closed out the one-hour set, testifying: “My soul is anchored in the Lord!” 

This year, again on our anniversary but back in NYC, the artist Chloe Bass celebrated her first solo exhibition, “Wayfinding” with the Studio Museum’s inHarlem series. We ventured to St. Nicholas Park, my old stomping grounds where I loved, and lived, and lost and found myself years ago.

What is all this other than an account of my arts + culture calendar in NYC and SC? I keep thinking of one of Chloe’s statements from the exhibition: 

The part of you that says, “I can share myself with another.”

-Chloe Bass

And I think this might be a long way to describe the weaving in and out of our lives, the work of culture. How, even in sorrow, it can offer solace, comfort. As we begin to turn more inward for the coming seasons, as the days get shorter (and, if you’re like me you might want to stay inside more) let’s find bright moments for art⁠—and here I argue of course and always for Black art⁠—to warm us through the cold, sometimes heartsick, nights. 

In solidarity,  

Support the Generational Power of Black Cultural Spaces

DEAR FRIENDS,

I finally made it to witness the Toni Morrison documentary The Pieces I Am this month while visiting Pittsburgh, PA. By the time I saw it, she was gone from us, so seeing her living & breathing on screen was bittersweet.

As I left the screening, I couldn’t help but think about one of the emergent stories in the film, that of the public library and its role in gifting to the world the Toni Morrison we so loved. Truly, the power of the cultural & artistic space of public libraries & of course the books that filled them created a space where words gave her purpose and journey.

After growing up visiting & working in the library, Ms. Morrison used her position as an editor to begin to pepper the “mainstream” archive with the voices and lives of our heroes of the Civil Rights & Black Arts Movements. She created a library of Black voices that was to be everlasting. She gave us Muhammad Ali & Angela Davis biographies. She gave us Lucille Clifton. Collections of work by Huey P. Newton & James Baldwin. She was a friend of our minds.

This is the generational work of small arts & cultural spaces I talk about when I argue for our deep & personal investment in small & Black arts organizations. This is the work I’m heralding when I ask for collective contributions to vehicles like the Black Art Futures Fund. 

Since May 2018, individual supporters of BAFF have read 89 applications from small and community-based Black arts organizations from 21 states across the US. Over two cycles, 20 volunteers have helped us get to 9 grantees and a total of $36,000 in grants.

All over the country there have been movements of everyday folks imagining a different future for Black arts & artistry & truly learning the value & impact of collective action by starting their own individual funds. We’ve seen regional models like ours from Baltimore to St. Louis to Chicago.  

Black Art Futures invites you to join us in shaping the Blackest artistic future possible with a gift to the Fund. Every dollar builds the grants.

With gratitude,

Shape the future of Black art with a gift to the Black Art Futures Fund. Since 2017, we have granted $36,000 to small Black arts organizations across the country. Help us give more.

The Art of Storytelling: Crafting your Nonprofit Narrative

Prospective clients come to me with an idea of what they want to accomplish with our time together. In a perfect scenario, we’d have all the time in the world and resources would be boundless (though I guess they would not need me!).

 

I’ve found, though, that my first job—before I can get to the work they think they want me to do—is to investigate their STORY.

 

Let me explain. Fundraising gets a bad rap because when it’s “hard” or unknown or not timed right, it can feel like “begging people for money.” This becomes especially true for staffers of  arts and culture organizations who feel like their work isn’t “making a difference” in the way that a soup kitchen or Planned Parenthood or similar places do..

 

When we think this way, it comes from an external driver of our narrative story like “hunger” or “ïnsufficient access to birth control”;someone else, some political climate has presented us with an antagonist and then we say the nonprofit and the work that they do is the solution. To address the needs of the hungry, ABC soup kitchen exists. And so on.

 

For culture, we don’t necessarily have as explicit an antagonist. The external drivers of our narratives continue to posit that culture/art is a luxury and that there is no real villain or problem to be solved through art. Sometimes we make the connections more loudly than others. Without telling the right story, but in an effort to fit into the matrix set up that “justifies” asking for charitable contributions, we’ll make an easy reach, say our work is about “social justice,” or use the funders’ language to show an understanding and possible best-fit match for investment.

 

When we do that, we— culture workers—lose the agency of our own story to ignite collaborators to join us in our mission. We are telling them the story, “the solution’’, we think they want to hear. For those organizations who reach an impasse and whose methodologies of raising funds has stalled while expenses have grown, we turn to the model of protagonist vs. antagonist. Too often we move to a model of institutional storytelling that is an avoidable scenario: culture’s villain becomes “cash flow,” and we ask donors to be the solution and save us by making a gift. The story becomes something that is not at all focused on the mission of the organization but on the organization’s conflict with its inability to tell its story at the right time, to the right people, in a way that invoices co-conspirators at every stage of the journey.

 

Those organizations have lost the ability to tell the truth of their story. Cash flow difficulty is certainly a truth, especially in what we understand to be a disinvested and underfunded field for organizations of color. I don’t want to argue that. But cash flow is NOT the whole truth of the organization and the work it’s up to.

 

We need to work better to frame our story in the truth, the values, the services of our institutions. A truth that is rooted in great vision will lead the way for an exceptional story to highlight your much-needed programs, community, and art-and-culture-centered work.

 

Let’s work together! Red Olive’s Classroom will launch our first course next month, and we want you—or someone you think needs to work on their story—to be there!

On July 8 & 9 from 7PM – 9PM I want to gather virtually with folks who want to better tell the truth and vision of their organizations in order to invite more donors, co-conspirators, and collaborators on this journey to funding the organizations that need to exist for the present and the future.

Fundraising: Thinking about the End of Year?

July 30, 2018

(updated from July 2018 post)

A friend on Facebook (she’s in my hometown of Columbia, SC) posted this picture at the end of July. It was at a local grocery store, who was clearly trying to take advantage of those who plan ahead.

In truth, yes, It was July 30, and Halloween is Oct 31, and there’s still 90 days between the two–still more Summer for some (though I’ve learned my friend in NC, her kindergartner has ALREADY GONE BACK TO SCHOOL!), still Labor Day to celebrate, etc.  But the sad reality is: it’s not really that long ago. Let’s look back. Does May seem a century away?

While I like to daydream into the future, and imagine what my life will look like 1 year from now, 5 years from now, and so on, before I transitioned to working in Fundraising for Non-Profits, I never thought  that I’d be someone who consistently looked 6 to 8 months ahead and planned towards that, while also doing the day-to-day things that are required of me.

I like to say that in fundraising, what you do today shows up (or conversely, what you don’t do today) months down the line. You’ll get to that day, and wish so much that you had: 1) sent in that grant, or 2) got to know that major donor who you think funds projects like yours but you kept putting it off and now she’s listed on the front page of Philanthropy Today for giving a major gift to another project or organization.

Months down the line you’ll wish that you had sat down and thought: the end of the year isn’t that far away. What can I do today to set myself up for success? 

So I’m here to tell you. The end of the year isn’t that far away! 

Why should you even care about the end of the year? Oh, let me tell you.:

Did you know that people (not grants) make up almost 75% of charitable dollars contributed every year to non-profit organizations?

The majority of those dollars are given in the last quarter of the calendar year, with express focus on November and December.

For over one-third of non-profit organizations, the year-end push for contributions can make up almost 50% of a full year’s worth of revenue! 

Think about that. Most organizations haven’t even earned all the money they are going to earn, and they won’t do it until the end of the year. Certainly, for those organizations, I’m sure that the end of the year seems lightyears away.

Bottom line:

There’s money out there for your cause! Make sure you and your project are ready for the end of year giving push! That means, putting your Jack-o-Lanterns out in July. That means, getting your ducks in a row, and preparing your piggy bank to take those pennies!

Red Olive can help with that too! We think it’s just the right time to be thinking about the end of the year, and we’ve mapped many of the steps out for you, so that you can sail smoothly to November and December. We’ll be with you every step of the way.

Don’t think about how far away it is. Let’s get started just after Labor Day, which is, of course just around the corner. 

Interested? Click below to earn more, and contact me at delana@redoliveconsulting.com

2018 End of Year Fundraising Program

Three Consulting Commandments

July 14, 2018

As a consultant, defining for myself my personal and business philosophies has been liberating. I get to choose what I stand for / against. I get to define for my business where our boundaries and ethics are drawn in the sand. I want to share my business philosophies; It’s almost like the 10 Commandments:

  1. First, do no harm [to the organization].
  2. Leave the organization better than you found it.
  3. Offer counsel every step of the way, even if they are not yet (or will not be) a client.

Okay, so maybe 3 Commandments. Let me explain:

First, do no harm [to the organization].

I know what it’s like to be at the organization when you look to the bank account and see a 0 or even a negative number, and a payroll is looming. I’ve been at the leadership table when this has happened at both small  “white” institutions and small “POC” institutions (I will continue to use these terms without quotations). The cash flow problem is not necessarily a raced issue, but what happens, and after, necessarily is. From my experience, for the white institution, there is usually someone or someones (plural) who can write a check to provide a cushion to the zero-balance bank account. That person could be on the board, but just hasn’t been engaged enough to know this was coming. That person could be on the staff (true story). That person could be in the orbit of the organization that the leadership can call on to write the check. SURELY getting to that point suggests a different kind of mismanagement (of time, fundraising activities, fundraising priorities, expense priorities, etc), but, it’s resolved rather quickly and payrolls happen! For the POC institution, very rarely do they have someone in their orbit that can mobilize a hefty amount of funds in a short amount of time. So payrolls get missed.

So you can imagine how important literally every penny is for the organizations I want to work with. I know this coming into the engagement, and I am small enough as a business to provide Development Director level support, strategy, and plans for a fraction of the costs.

Twice now in my tenure as a full-time consultant, I have listened to the woes of my client re: payroll and cash flow. Twice, I have offered that perhaps we should re-scope my agreement, put it on pause, or terminate it all together.

Yes, ultimately this means something to my bottom line. I’m not going to lie. Yes, I could hold the client to the original contract and be a stickler (more on this!) about it. But that would be first, doing harm. So I lean almost always on a lesson from my Swahili teacher in college: “If you try to win now, you’ll lose later.” So I take the “loss” and every time that income has been replaced.

Leave the organization better than you found it.

I know one and two look like the same thing, and maybe they are, but I want to separate them.  Let me tell you a story (it is a continuation from number 1): once, I joined an organization who had already contracted (before hiring me) a consultant who professed to be a one-stop-shop (also: lesson! specialize!) for fundraising, especially fundraising events. I fully believe that organizations under $1M should not have anything that is called a “Gala” but I roll with clients, too. Meet them where they are, and such.

Anyways, this consultant charged an astronomical amount JUST FOR THE PLANNING of the event, which meant that we (the client) would pay for subcontractors, vendors, etc etc. This is not unusual. What is unusual is the amount the consultant charged, and the amount the organization agreed to pay, and then hired someone who effectively made the consultant superfluous, and then refused to back out of the consultant contract.

Sensing that I knew how to run events, and because I slashed and burned some of the expensive suggestions for the event to bring the costs down, the consultant effectively turned into a really expensive administrative assistant: performing data entry, scheduling calls. All of the things that they had promised to the organization they would deliver had not been delivered and in my estimation would not be (lesson: don’t promise what is impossible to deliver, even if you think you need to say it to win the client! It’s not worth it. Don’t try to win now!).

After the event, the consultant apologized, as he should, for not delivering on what he promised, and when I suggested that he forego the final installment because continuing to move forward with him even when he knew it was doing harm to the organization put us further into the hole, and he could have stepped away, suggested a change of course, or something. He agreed, apologized. He then insisted we still pay the last payment, and then suggested he would do a future event for free. You can BET I’m not calling nor referring him again!

Another short story: I’ve had the pleasure of being the consultant behind a bigger consulting firm at a few organizations. This firm does a better job of making the client feel good about the investment, and finishes the contract with everyone in smiles and ready to go! Then the organizations summarily slides the strategic plans, the spreadsheets, the meeting agendas, the analysis etc into the file cabinet and reverts back to the organization they were before. You might say: Oh! But they didn’t leave it worse than they found it. But they did! The organization could have used those thousands of dollars to invest in staff. Instead of paper plans, the consultant could have helped the organization move to actionable steps and goals. For example instead of saying “recruit 5 board members by Q3” on a list of goals the organization now supposedly had the “skills” to complete, the consultant could have walked them through it, and helped secure 1-2 board members, and left “recruit 3 more board members”.

Stacks of paper that will be filed away and forgotten or told to the next consultant “we did that already” is not leaving the organization better than you found it.

Offer counsel every step of the way, even if they are not yet (or will not be) a client.

Even as I was transitioning out of the contract with the organizations from #1, I still offered suggestions and counsel as if I were still a contracted consultant. It’s true, working with cultural organizations is truly my heart-work, and I guess you could say I happen to get paid part of the time for it :). It feeds into my #2, leaving the organization better than I found it. And, I just find that if folks listen to the one or two little nuggets, they’ll feel good about me, and maybe we’ll one day work together. Even if not, I’m still trying to make sure they win. We desperately need culture to win more these days, you know?